It is pretty common knowledge that Facebook and other social media platforms (SMP) are capturing your behavior on their sites and selling it as data (anonymously of course) to the highest bidding agencies. Naturally, the question of privacy is bound to come up. Of course, Facebook or any other SMP offers a multitude of options to keep certain things hidden from your timelines or limit who can see what actions and posts. However, do you ever wonder what information is available to the public or even what the data about you being sold looks like on the other side of things? With the help of tools like Data Selfie and Stalkscan we can now have a glimpse behind the proverbial curtain.
These two tools do a couple of things that a person might find useful:
1. Data Selfie is more geared toward helping you see how a company could interpret your data and associate it with you as an anonymous individual. A weird concept to think about, but what is becoming more and more prevalent to advertisers are your habits, your age, where you live and who your friends are. They want to know your political views, what you’re saying about candidates, whose posts are you liking, how long exactly are you looking at that stranger you hardly know, Facebook’s page. If anything, these things won’t stop people from creeping on your profile, but at least you will know what they are looking at or what they can find out about you.
2. Now, a tool like Stalkscan will at least make you aware of the fact that you maybe need to adjust your privacy settings. This platform gives you a bit more of a comprehensive look at what the public can see about you.
The moral of all this is that knowledge is power and you should want to know how things work. Take the reigns of your digital footprint as much as possible. We all know that digital privacy concerns are a hot topic and an ever growing concern but studies continue to show us that the majority of users online don’t even bother to touch the privacy settings they have available on social media platforms. It’s not always about hiding your data but rather understanding what can be deduced about you through that data.
On Feb. 15, our creative director, Michael Taylor, headed downtown to the Detroit Regional Chamber’s Digital Marketing Bootcamp. Here, he and fellow panel members discussed tips and trends for improving your digital marketing strategies. Panelists discussed the evolution of social media and how not to be a robot in your social media communications.
A few key takeaways from the event include:
- Many brands spend too much time crafting their social media posts and lose the human element.
- Spend less time editing social content and more time focusing on what your audience wants.
- Before starting social media efforts, determine which platforms make the most sense for your audience.
- Apps and tools exist to help you with your social media. Some of our favorites are Buffer and Slack.
- Gary Vaynerchuk liked one of our tweets! Thanks Gary!
February has been full of fun opportunities for SS Digital Media. We can’t wait to see what else 2017 has in store for us!
We celebrated Valentine’s Day in the best way: by heading to Google Ann Arbor for an exclusive senior healthcare industry event. SS Digital Media Founder, Nick Skislak was joined by Google representatives Isha Vij and Taylor Kobryn. The discussion included a focus on digital marketing and its benefits for the senior healthcare industry.
Check out some of the key takeaways from the event:
- Social media is more than just creating content. It’s about listening and interacting with your audience.
- Life is made of tiny micro moments — moments when a customer experiences something that requires an immediate answer. Make sure you are there when your customers need you.
- The need for senior healthcare is only going to increase. The projected U.S. population ages 65+ in 2050 is 83.7 million people.
- More than 2 billion people use Google on a daily basis. If you’re not advertising here, you should be.
- In Michigan alone, Google ads for senior health care are receiving more than 1 million impressions a month.
Following the discussion, we took an exclusive tour of the Google Ann Arbor office. Did you know, at Google you’re never more than 150 feet away from a microkitchen? How cool is that!
Creating social media profiles for your business is no longer optional. Maintaining an online presence is now needed in order to make your business seem relevant and reliable to current and potential consumers. While you may have successful personal social media skills, strategies and tactics for your business’ social media are considerably different. Learn the do’s and don’ts for your business’ social media with SS Digital Media.
Know Your Audience
Social media posts for your business should be geared toward your target audience. Having an understanding of who uses your products or services can help you create content that this demographic will find useful, informative or entertaining. Do some research and determine who to target prior to creating new content.
Note: All social media content should provide your audience with some sort of value. Even if the value is just a quick laugh, make sure all posts have a purpose.
Between scheduling softwares and admin abilities, it is more than likely you will have multiple people posting to your social media channels. Make sure that the voice, tone and posting schedule stays consistent no matter who is managing the content. This helps to make your business appear unified and well branded to its current and potential customers.
Tip: Create some brand guidelines for your business’ social media to help keep your social channels consistent.
RELATED: Creating Content Guidelines
Have some fun with your content! Creating posts that are unique and branded will make your social media feel more personable and entertaining to your followers. No one likes reading the same stale content everyday, so switch it up and get creative.
It’s pretty obvious that you should be answering customer questions or concerns on your business’ social media pages. However, responding online shouldn’t stop there. Taking the time to thank someone for positive feedback by commenting or giving a shoutout establishes brand loyalty and could provide you with a customer for life. Engagement online is key to success.
Like Your Own Content
There are few things more taboo on social media than liking your own content. This small mistake could cost you followers and interactions in the future. By liking your own business’ content, you are doing two things:
First you are telling users that your content is getting so little likes that you are trying to boost the number for appearances.
Second, this shows followers that you are not social media savvy and are unaware that this behavior is taboo.
Either way the user looks at it, liking your own content can only hurt your business’ social media. It is better to have zero likes on a post than one from yourself.
Delete Consumer Comments
Unless it’s an extreme case, such as an inappropriate image or language, keep all comments visible. It may be tempting to delete negative feedback for fear of losing customers, however this can harm your business’ reputation. Instead of deleting, respond asking to take the discussion to a private message. Even if you’re unable to find a peaceful resolution, responding shows other followers that you care about their opinions.
Don’t spam your followers with an unreasonable amount of content. While you may think that more posts will lead to more online visibility, the opposite is more likely to happen. If your business is posting too often, followers may become annoyed and unfollow your account. Instead of flooding social feeds with your content, carefully craft a few posts a day and schedule them a few hours apart.
Effectively using social media to promote your business can be difficult. With an understanding of these do’s and don’ts, you are on the right track to gaining more followers and interactions across all platforms.
The 2017 Super Bowl was one for the records. The first Super Bowl to ever go into overtime, the game had us all at the edge of our seats. From the commercials to the halftime show, all of us at SS Digital Media found different moments to be the highlight of the night. Here’s our favorite moments from Super Bowl LI.
Nick Skislak: Budweiser – This commercial was a great reminder of how we built this country. Amazingly inspirational.
Michael Taylor: The Verizon commercials. They were some of the only funny ones this year.
Tessa Feeley: Melissa McCarthy’s Kia commercial because she’s hilarious of course!
Amanda Friedt: Did you guys check the Justin Bieber Six Flags Meme? Classic. The drones were amazing too!
Krista Krautner: All of the glorious food because everyone knows indulging in taco dip and wings is the most important part of the Super Bowl… What is football?
Michael Muscat: Julian Edelman’s unbelievable catch.
Dave Salazar: The drones during Lady Gaga’s halftime performance. They were so well coordinated.
Natalie Roosa: Guacamole and all of the amazing memes posted during the game.
Allyssa Costanza: The Mr. Clean commercial was hilarious. I’m hoping my boyfriend was paying attention!
Elise Hubel: I loved the Lady Gaga Spongebob memes and the fact that they were posted within minutes of the halftime show.
What was your favorite moment from this year’s Super Bowl?
Join SS Digital Media as we meet to discuss the senior healthcare industry and how digital is impacting marketing. The event will be held on Tuesday, Feb. 14, 2017 at Google Ann Arbor headquarters. Cost is $25 and will include, refreshments and lunch.
Alongside representatives from Google NYC, Founder of SS Digital Media, Nick Skislak will discuss numerous aspects of digital marketing including:
- The continuous evolution of digital marketing
- How to track online success and failures
- Current and upcoming industry trends
- The best practices for increasing web traffic and conversion rates, and more!
You will even have the chance to tour Google Ann Arbor after the event concludes!
Join SS Digital Media and Google for a Lunch & Learn!
Interested in joining us for our senior healthcare industry event? We’d love to see you at Google! Fill out this form to register. If you have any questions, contact our Project Manager, Tessa Feeley at email@example.com or by phone at 248-629-9594. Space is limited.