It is pretty common knowledge that Facebook and other social media platforms (SMP) are capturing your behavior on their sites and selling it as data (anonymously of course) to the highest bidding agencies. Naturally, the question of privacy is bound to come up. Of course, Facebook or any other SMP offers a multitude of options to keep certain things hidden from your timelines or limit who can see what actions and posts. However, do you ever wonder what information is available to the public or even what the data about you being sold looks like on the other side of things? With the help of tools like Data Selfie and Stalkscan we can now have a glimpse behind the proverbial curtain.
These two tools do a couple of things that a person might find useful:
1. Data Selfie is more geared toward helping you see how a company could interpret your data and associate it with you as an anonymous individual. A weird concept to think about, but what is becoming more and more prevalent to advertisers are your habits, your age, where you live and who your friends are. They want to know your political views, what you’re saying about candidates, whose posts are you liking, how long exactly are you looking at that stranger you hardly know, Facebook’s page. If anything, these things won’t stop people from creeping on your profile, but at least you will know what they are looking at or what they can find out about you.
2. Now, a tool like Stalkscan will at least make you aware of the fact that you maybe need to adjust your privacy settings. This platform gives you a bit more of a comprehensive look at what the public can see about you.
The moral of all this is that knowledge is power and you should want to know how things work. Take the reigns of your digital footprint as much as possible. We all know that digital privacy concerns are a hot topic and an ever growing concern but studies continue to show us that the majority of users online don’t even bother to touch the privacy settings they have available on social media platforms. It’s not always about hiding your data but rather understanding what can be deduced about you through that data.
On Feb. 15, our creative director, Michael Taylor, headed downtown to the Detroit Regional Chamber’s Digital Marketing Bootcamp. Here, he and fellow panel members discussed tips and trends for improving your digital marketing strategies. Panelists discussed the evolution of social media and how not to be a robot in your social media communications.
A few key takeaways from the event include:
- Many brands spend too much time crafting their social media posts and lose the human element.
- Spend less time editing social content and more time focusing on what your audience wants.
- Before starting social media efforts, determine which platforms make the most sense for your audience.
- Apps and tools exist to help you with your social media. Some of our favorites are Buffer and Slack.
- Gary Vaynerchuk liked one of our tweets! Thanks Gary!
February has been full of fun opportunities for SS Digital Media. We can’t wait to see what else 2017 has in store for us!
Happy new year! SS Digital Media is continuously growing and evolving as an organization to stay at the forefront of digital marketing and advertising. Check out what you can expect to see in the new year with these top digital trends and predictions for 2017.
1. Messages Catered To Specific Devices
The digital world has infiltrated all facets of daily activity. Even televisions are starting to incorporate interactive advertisements. Electronic devices allow for constant connection between advertisers and consumers.
Moving into 2017, this connection is going to continue to grow. In order to successful in this ever growing digital realm, it is important to cater messages to specific devices. For example, mobile web pages and advertisements should provide only the key information needed by a user while content for laptops and desktops can be more in depth.
2. Transition From Macro-Influencers to Micro-Influencers
User generated content on social media has continuously grown as a tool for advertising and marketing. Social media users with large fan bases have become an essential method for brands to get their messages heard. In the upcoming year, this type of marketing is shifting to focus on smaller, micro-influencers as opposed to their larger counterparts.
This is due to a change in trust by consumers. With this type of influencer branding becoming more popular, consumers are beginning to mistrust posts created by large social media accounts. Believing these messages to be insincere, followers are listening less and less to influencer’s opinions. Shifting toward smaller influencers will allow a brand to reach an influencer’s followers with the message still seeming genuine.
3. Survival of the Fittest Advertising
Google Adwords has been using artificial intelligence (AI) algorithms to connect user search queries with advertiser keywords for some time now. In 2017, these AI algorithms are going to evolve beyond just words to incorporate other creative components for real-time customer feedback. Google Adwords will rank content based on continuous consumer reactions. Considering factors include:
- Layout and copy
RELATED: Don’t Set It and Forget It: Google AdWords Management
These are just a few of the trends and predictions for the upcoming year. As with everything these days, digital marketing and advertising is continuously changing. All of us at SS Digital Media are excited to see how our field evolves and grows this upcoming year.
After a great first day, we hit the ground running on so much great information. Here are the recaps from our morning sessions:
Snapchat for Business
By Carlos Gil, Head of Global Social Media, BMC Software
With more than 60% of smartphone users between the ages of 13-34 on Snapchat and over 8 billion daily video views, it’s safe to say that the platform is here to stay. If you haven’t jumped on board yet, we’ll get you up to speed on how to use Snapchat for your business.
Snapchat has become a big business, it’s a legitimate marketing channel. If you’re still thinking it might not be, just ask Gatorade. Gatorade spent $500,000 on a one day ad during the Super Bowl for animated lenses. They saw more engagements and impressions than the amount of people who watched the Super Bowl.
Demographics Rule – When it comes to choosing which social media channels are right for you, you should be where your customers are. And if your customers are between 18-35, Snapchat could be great for you. On that same topic, if your audiences are old, it might not be for you. Snapchat reaches 41% of millennials!
Why Snapchat matters?
- 200 million users and 10 billion video views daily
- Most active social network behind Facebook
- Brand adoption exceeding Twitter and LinkedIn
Understanding the Basics
- Mobile app for micro-content storytelling
- Photo and video is 1 to 10 seconds long
- Content posted disappears within 24 hours
Snapchat is Twitter meets Youtube
Creating Content as a brand, it must be:
Geofilters & Business: You don’t have to be on Snapchat with Geofilters as a business. This is a great tool for event marketing.
Converting and measurement
- Great for flash sales
- Make sure you implement Bitly URLs for proper tracking
The future of Snapchat:
- It’s definitely growing
- It’s working on better ad platforms
- Looking to go public in the next year
- Looking to sell more than a billion dollars in ad revenue
Using Intent Signals to Understand, Develop and Measure Audiences
By Mike Clarke, Head of Brand Measurement, Google
In this session, attendees will learn about some of the ways we can use search data to accomplish all of this.
Google emphasizes the meaning of moments, and how can you be there during these moments. Here is the breakout of these moments:
- I-Want-To-Know Moments = Two thirds of question-related searched “what, when, where, how, why, who” are happening on mobile.
- I-Want-To-Go Moments – 90% of searches for “what time does ____ open/close” are happening on mobile.
- I-Want-To-Do – Two thirds of “how-to” searches on YouTube are on mobile devices.
- I-Want-To-Buy – Mobile phones saw 115% year over year in shopping ads.
- I-Want-To-Watch-What-I’m-Into – The number of hours people spent watching videos on mobiles is up 100% year over year.
Intentions help unlock insights
- What types of insights can Google help you with?
- Zeitgeist – Culture
- Google Predict – Google searches are getting intimate and a lot of it is happening on a mobile device.
- Google Trends & Google Correlate – Search terms over time and in relation to one another.
- Google Consumer Surveys
Make sure you are testing out the free tools that Google offers to help increase performance and tracking.
Death to Boring B2B Marketing: How Design Thinking Drives Success
By Cliff Seal, Lead UX Engineer, Salesforce
- The issue
- The solution
- The plan of action
B2B Marketing is hard. Why?
- You’re selling to opaque audiences
- You get complacent or end up doing what works, or what everyone is saying what works.
“What is the biggest problem marketers face?”
“How to keep up with trends to drive higher quality leads.”
Keeping up with Twitter is not following the trends. Maybe you’re bored. Trends aren’t challenging. Vendor balancing isn’t interesting. Ridgid tools aren’t supportive.
#B2BProblems – Just own it
- Grow into its own creative potential
- Put data in its place
- Compete in relevancy not volume
Teach the business owner something new about their needs and challenges.
Design thinking lets the best ideas float to the top. Your ideas don’t necessarily mean your own, but helping facilitate good ideas. Think past the obvious and start asking the right questions is the first step.
Here’s how to start:
- Redefining goals – What is it that I am trying to enable my customer?
- Knowing and embracing your constraints – Frame your creativity by defining what the boundaries are.
- Identify the contexts that can accept failure.
- Start talking to actual people to get insights.
Click the link below to see Cliff’s presentation:
Death to Boring B2B Marketing: How Applying Design Thinking Drives Success
As the morning comes to a close we are extremely excited for the last half of the day, and definitely ready for some lunch!
It has been an exciting afternoon here at Digital Summit Detroit! We started out the afternoon with Michael King, Founder & Digital Marketing Consultant for iPullRank, then a roundtable discussion on social media and ended Day 1 learning about landing pages with Oli Gardner, Co-Founder at Unbounce.
Futureproofing your SEO by Michael King, Founder & Digital Marketing Consultant, iPullRank
It takes a content effort to do effective white hat link building. Most of the time, client’s don’t want to do that, until Google holds an algorithmic gun to your head. There’s a lot of misinformation about SEO like:
- SEO is just make up
- SEO is not technical
@audette “SEO should be invisible”
- Accelerated mobile pages (AMP)
- Mobile-friendly updates
- Feature snippets
- Structured markup for voice search
What’s the future?
- Local, quick, fast and when you need it.
Rankings are not the right measure, it does not show how SEO impacts your business. Success metrics: Leads and conversions.
For those who are even measuring rankings, how are you even reporting on actual rankings? It’s not really possible.
The big shops, just source out the SEO to small shops.
Find the right SEO partner:
- Make effective business cases – Speak in terms of money based on recommendations.
Roundtable: Key 2016 Trends in Search and Social
- Matthew Capala – Founder & Managing Director, Alphametic, Author
- John Colucci – Director of Social Media, Sinclair Broadcast Group
- Leslie Drate – US Consumer Print Social Media Marketing, HP
- Jason Drove – Senior VP of Sales, SocialCentiv
Programmatic: Testing different segments against the creative for ultimate results.
Social Media: Facebook has shown the best results for HP.
Instagram: Not as much CTR because of the medium.
Facebook: At work messenger.
Twitter: Has seen better days…everyone agrees.
Discussion about Salesforce acquiring Twitter and how that may affect marketing on Twitter: If you’re looking at acquisition, might not be good for marketers. They are putting more focus on live and on sports.
- Twitter needs to figure out a way for your to find what you’re looking for easier. Feed curation may negatively affect the engagement, and be more pay-to-play.
- Salesforce and Twitter may be a good match when considering customer satisfaction and customer care. It could turn Twitter into a different tool.
- Currently debates are the largest thing on Twitter. It is also the current police scanner. It’s the most real-time, up-to-date information. Facebook is not as current, not necessarily a bad thing, but it’s just a different medium.
- Instagram algorithms are amazing, crazy accurate and personalized.
- Google + does not correlate to rankings, but it does rank by itself.
- Google indexes Twitter.
- Put copy over your videos on Instagram and Facebook – Not a lot of people are viewing the content with sound.
- People view videos for :30 or longer with no sound
- Snapchat has officially transformed into the Instagram for Stories.
- Snapchat is winning with millennials and geofencing.
- Experts say: not the best results with LinkedIn campaigns.
Frankenpage: Using A Million Little Pieces of Data to Reverse Engineer the Perfect Landing Page by Oli Gardner, Co-Founder, Unbounce
If you’re going to do ads, you better have specific pages for them on your website.
- Links that are ok:
- Anchor Navigation
- Terms & Conditions
- Just make sure everything keeps you on the same page.
- Can people understand your value proposition within 5 seconds? – IF the answer is no you’re failing.
- Visual Identification:
- Can people figure out what you offer right away? Do they understand what the page is about?
- Take away the copy, can you get it the point of the page? If the answer is no, you’re failing.
- Running experiments with limited creative resources?
- Discussion on designing forms:
- But how many form fields? 4 and 7 have over 7% conversion rates so you might as well get more information!
- Top performing forms are in zone 3 – top fold.
- Encourage hunting by moving call to action lower on the page as well.
- What’s the most persuasive word in the english language? It’s because
- Conversion rates increase 25% when you add it to your landing page!
- Free vs. non free verbiage on a landing page – Word free decreases conversions— say what?!?
In closing, there were some excellent speakers today, Seth Godin was absolutely fantastic. We may have to go and read all of his books, after today. Meeting Siri, was amazing and we had a blast seeing lots of familiar faces. We look forward to another day of digital marketing tomorrow!
What an amazing few days and the Landy Awards last night were nothing short of amazing. This morning we kicked off with some mobile tips. Here’s the recap:
Session #1 – Your Mobile PPC Sucks But It Doesn’t Have to
More activity is happening on mobile than ever before.
- Mobile e-commerce is growing 300% faster than non-mobile e-commerce.
- 42% of searchers have started using voice search in the last 6 months.
- Voice search is more conversational so your keywords need to leverage that.
- Leverage third-party bidding tools for optimum performance.
- Try out price extensions (only available on mobile).
- Searches containing “near me” have doubled in the last year.
Session #1.1 – Your Retargeting Sucks (But It Doesn’t Have To!)
Remarketing is not a new concept. It really has been around since 1885, when advertisers figured out the number of touchpoints they needed before their consumers would make a purchase. Here are a few things to consider with a remarketing strategy:
- Pick the right network (there is more than one!)
- PLAs, GDN, Facebook, etc.
- Use smart lists – There are studies showing smart lists out performing cart abandoners in remarketing
- Use frequency capping
- Use separate campaigns for text and images
- Test multiple ad layouts
- Watch for defaults
Click the link below to see Maddie Cary’s presentation:
Your Mobile PPC Sucks (But It Doesn’t Have To!) By Maddie Cary
Session #1.2 – Location Targeting: The Benefits Of Thoughtful Segmentation
This session focused on setting up geographical structure based on business KPIs.
- Google can track over 70% of impressions to the zip code level.
- On Mobile 66% of impressions can be traced to the zip code level.
- Advanced location options – Don’t forget about this option on your PPC account, and make sure you don’t leave it on default.
- Over 4% of spend could be wasted on searches outside your target locations.
- Increase conversion rates by location bidding.
- Increase lift to ad and landing page on geo (skyline) and call outs. Look at your most important geographics for this.
- Review requests by location and cater ad copy to that.
Click the link below to see Kevin Fleming’s presentation:
Location Targeting: The Benefits of Thoughtful Segmentation By Kevin Fleming Jr
Session #2 – Optimizing Content For Voice Search & Virtual Assistants
In the age of mobile devices and personal online assistants, the future of SEO lies in optimizing content for the spoken word. Even today, 20% of queries on Google’s mobile app and Android devices are voice searches. Marketers and merchants should prepare now for a future in which voice search and virtual assistants play a much larger role in content discovery and conversions. This session explores how to optimize your content for voice and the coming wave of “hearing enabled” virtual assistants.
Discovering the love for voice search:
- By 2020, 50% of search will come from voice. comScore.
- 22% of people use voice search in the bathroom.
- Most used voice search is when you experience typing challenges, quick answers or are on-the-go.
- Faster compared to typing 30 vs. 150 words per minute.
How to start optimizing for voice search:
- Rethinking intent
- Review the why, when, who, are, where, etc.
- Think of questions like:
- Where should I go for…?
- What time does my flight land?
Some Fun Stats:
- 76% of smartphone searches have used a store location or location extension to help them find and visit a local store.
- 77% of searches mentioning “coupon” are on a smartphone.
- 20% of all mobile queries are voice and it is growing! Last year, the numbers have doubled.
- Over half of US teens & 41% are using it daily.
- 30X more action queries with voice search – Google stat.
Quick Voice Search Checklist
- Analyze search term reports to check for question/long-tail phrases.
- Start to think about intent and action in response to Voice Search.
- Re-visit your keyword, creating and targeting strategy.
RankBrain & Voice Search – What You Need to Know:
- Stronger influence on 15% search queries Google.
- It’s conversational, the queries are much longer.
- Less competitive queries.
- Although long tail keywords are searched for less they have a higher intent.
- Add landmarks to your strategy.
- Need to find more keywords? Try SEMRush and Moz tools.
- Use Wikidata profile to help feed Google’s knowledge graph.
Content ideation – Start data mining by commonly asked questions from customer via call centers, email and live chat. This includes brand and generic questions. Use suggested ideas, or other third-party tools to find the best questions for your brand or industry.
Click the links below to see their presentations:
The Evolution of Voice Search By Purna Virji
Content Optimization For The Voice Search Generation By Jennifer Slegg
Optimizing Content For Voice Search & Virtual Assistants By Tony Edward